Software Development
Nous développons et paramétrons des solutions CRM (Dynamics, Zoho) en alignant vision métier et contraintes techniques, pour assurer déploiement, intégration et adoption opérationnelle.
OPAL Consulting — CRM Expert Firm OPAL Consulting supports Customer-centric transformations by offering operational consulting and project management assistance. The firm is involved from the definition of the Customer Relationship vision, project scoping, through to implementation, deployment, and operational support. Areas of Expertise Customer Marketing • Customer Relationship Management • Customer Service & Contact Centers • Information Management & Business Intelligence Approach A human-sized structure, consultants with a dual business/technical culture and corporate experience. Pragmatic methodology focused on operational performance and team adoption. Added Value Multi-sector experience (retail, media, banking, insurance, tourism…) and a portfolio comprising major accounts and high-potential SMEs. Contact: contact@opal-consulting.fr
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