Genroe (Australia) Pty Ltd

O

We help B2B organisations to grow using: Marketing - generating and nurturing more sales leads Sales - selling more efficiently and effectively Customer Experience - keeping customers longer and driving down op Marketing: collect and convert more sales leads - Attract more sales leads via paid and unpaid channels - Maximise the conversion of leads into prospects ready for your sales team Sales: dramatically improve sales team efficiency - Create highly efficient sales teams actively managing their business pipelines using structure, automation and data integration Customer Feedback and Net Promoter Score ® - Deeply and factually understand what customers like and dislike about your business. - Change to eliminate dislikes, lift customer retention and lower business costs. We help you solve these types of problems Marketing Engagement: collect and convert sales leads - We don’t generate enough leads to grow as fast as we want - Our sales staff spend too much time prospecting for leads and not enough time selling - Our existing lead sources are slowly drying up: it’s getting harder and harder to find good sales leads Sales enablement: sell more with the same sales team - The sales team spend too much time on admin; they need to spend more time selling - We have good lead volumes but don’t manage them properly and our hot leads end up going cold - We have good lead volumes but sales staff complain they don’t convert or take way too long to convert Maximise Customer Loyalty: - We want to know what our customers really think but don’t know to go about it. - We’ve read about Net Promoter Score (NPS) and want to implement it but what do we actually do? - We spend too much time collecting and reporting on customer feedback data and not enough time making changes in the business - We collect NPS/customer feedback data but struggle to convert it into tangible business changes that improve customer loyalty and lower costs.