Ucx Marketing & Innovation

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Presentation UCX is a marketing consulting firm specializing in customer experience analysis and the search for innovative insights. Its mission is to help organizations get ahead by leveraging customer experience. Services Customer Insight: qualitative and quantitative studies, online & offline, secondary analyses, documentary studies, semiotics, and lexicography. Innovation: OUTSIDE (community platforms) and INSIDE (ideation acceleration, business models, training, change management) solutions. Methodology An agile and digital approach to rapidly produce operational value propositions at a lower cost. Added Value UCX provides strategic recommendations and creative and narrative materials, designed to be adoptable and immediately actionable. Commitment The team supports every stage of transformation to convert customer experience into a competitive advantage.