THE MARKETING HOUSE - VIETNAM

Performance training The Marketing House – Vietnam offers comprehensive training services designed to provide your team with the essential skills and knowledge needed to perform according to your company’s business goals, needs, working style and employee culture. All in connection with a dynamic Vietnamese business environment. Our training sessions are prepared, organised and held by experienced trainers who possess a deep understanding of both Western business principles, international standards and the specific nuances of Vietnamese culture and practices. This unique blend of expertise ensures that your team receives guidance that is both globally relevant and locally effective. Equip teams with skills to contribute to your organizational goals. We delve into the topics of communication, negotiation, team collaboration, company ambassadorship, soft skills and any possible subject related to marketing, customer service or sales. All within the framework of Vietnamese business etiquette and expectations. Learning has to be effective and enjoyable. Our training methodologies, e.g. A.D.K.A.R. Change Management Training Method, encourages active participation and facilitates a deep understanding of the training content. This hands-on approach allows participants to apply newly acquired knowledge quickly and effectively for lasting improvement, confidence and competence. This is what our training programmes look like: TRAINING ON MARKETING | SALES | CUSTOMER SERVICE PERFORMANCE 3 sessions within one month. For min 8 employees – on-site or online. In English and/or Vietnamese, your choice Increase awareness & skills of your teams to create lasting impact and change – 100% tailored to your needs. Engaging, interactive and entertaining. Online tools, individual exercises, teamwork and reflective ‘homework’. Deliverables: outline of training programme + exercises and homework No use of jargon or unnecessary difficult words Contact our team to discuss your goals and challenges in Vietnam. Our expert team is ready to lead you to better results for your long-term growth in Vietnam.

Consulting on marketing, customer service, sales - Instant answers to your urgent questions - We consult on foundational strategies such as defining target audiences, positioning, differentiation, Unique Value Proposition, long-term marketing strategy, short-term action plan, branding, social media content creation, etc. and – On advanced approaches such as niching down, sales scripting, upselling, down-selling, cross-selling, cognitive dissonance, client education, Standard Operating Procedures (S.O.P’s) and ADKAR change management (Awareness – Desire – Knowledge – Ability – Reinforcement). Our consulting packages: 90 MIN STRATEGY CONSULTATION - By listening to your current situation, goals, and needs, we apply our business insights and insider knowledge to provide a clear, actionable strategic direction ready to drive your business forward in Vietnam. - One-time payment, 547 USD or 14.500.000 VND V.A.T. excl. EXPERT ADVICE PER HOUR For professionals looking for a short consulting, for example to get answers to urgent questions, an introduction to a particular topic, or expert advice in order to make a certain decision. Per hour, 274 USD or 7.250.000 VND V.A.T. excl. 1-1 CONSULTING – 3, 6 OR 12-MONTH OPTION 3 sessions/month. For max 3 persons in leadership roles – on-site or online. In English and/or Vietnamese, your choice Specific answers to your specific questions in regard to your business performance (marketing, sales & customer service strategies and execution). Deliverable after each session: written overview + detailed next steps to take Down to earth, personal and 100% tailored to your needs. No use of jargon or unnecessary difficult words.

Let us do the homework - Market research helps to identify the needs of your target audience, studies the competition and applies the best practices from other successful businesses. - It highlights areas where your company should improve its marketing, sales or customer service approach in Vietnam. Don't neglect this crucial step - Many companies neglect this crucial step in the development of their new product, service or company because they think it’s unnecessary, too complicated or only meant for multinationals. - Or, these companies already successful in another country, enter the Vietnamese market with the same strategies and tactics, thinking they’ll get the same results here. Vietnam has its own rules, its own way of doing business. - Access information unavailable online and gain direct insights by speaking to key industry professionals. - Leverage our team as your trusted mediator, translator, and ally, bridging cultural gaps and connecting you with the right people to achieve your Vietnam business objectives. - Uncover critical market insights with information on Vietnamese consumers, industry trends and competitive landscapes. - Detailed input for better decision-making and long-lasting revenues for your company. This is what our investigation looks like: IN-COUNTRY RESEARCH We do the ‘homework’ on the local market to avoid expensive errors and to set a stronger foundation for your goals in Vietnam. - 100% tailored to your specific needs. - Local knowledge from industry related professionals provided to you in English and/or Vietnamese, your choice. - Deliverable: detailed document and conclusions with Vietnam search insights to help you make the best decisions for your strategy & approach. - Up-to-date access to market knowledge, contacts, facts and figures.