Die Agentur Für Professionelle Kundenbeziehungen

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About the Agency The Agentur Für Professionelle Kundenbeziehungen from Stuhr (founded 1997) specializes in trustworthy outsourced sales and customer management with emotional intelligence. It consciously acts not as a call center, but as a personal contact person between the client and the customer. Services Telephone support for B and C customers (incl. sales), relief for secretarial/reception duties, appointment scheduling, B2B new customer acquisition, product launches, consumer service & complaint management (telephone & written). Working Method Person-to-person conversations instead of scripts: The team works based on product knowledge, empathetically, and solution-oriented to establish sustainable customer relationships. Added Value Clear relief of internal resources, higher customer loyalty, and professional brand representation.